Privacy Policy

1. Information We Collect

At Pipinstallsofi, we collect information you provide directly to us, such as when you create an account, use our services, or communicate with us. This includes:

• Business contact information (name, email, phone number)
• WhatsApp Business account data
• Message templates and flows you create
• Usage data and analytics
• Payment and billing information

2. How We Use Your Information

We use the information we collect to:

• Provide and maintain our WhatsApp Business API services
• Process transactions and send related information
• Send technical notices and support messages
• Improve our services and develop new features
• Comply with legal obligations

3. Information Sharing

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

• With Meta/Facebook for WhatsApp Business API functionality
• With service providers who assist in our operations
• When required by law or to protect our rights
• With your consent or at your direction

4. WhatsApp Integration

Our platform integrates with WhatsApp Business API through Meta. When you connect your WhatsApp Business account:

• We access your business profile information
• We can send and receive messages on your behalf
• Message data is processed according to WhatsApp's terms
• You can revoke access at any time through your Meta Business account

5. Data Security

We implement appropriate security measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication
• Secure data centers and infrastructure

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You can request deletion of your data at any time by contacting us.

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your data
• Export your data
• Opt out of marketing communications

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.