Terms of Service

1. Acceptance of Terms

By accessing and using Pipinstallsofi's WhatsApp Business API platform, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

Pipinstallsofi provides a platform that enables businesses to:

• Connect and manage WhatsApp Business accounts
• Create and manage message templates
• Build interactive WhatsApp flows
• Send and receive WhatsApp messages
• Access analytics and reporting tools
• Integrate with business systems via API

3. User Accounts and Registration

To use our services, you must create an account and provide accurate, current, and complete information. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use
• Ensuring your WhatsApp Business account complies with Meta's policies

4. Acceptable Use Policy

You agree not to use our service to:

• Send spam, unsolicited messages, or violate anti-spam laws
• Transmit harmful, offensive, or illegal content
• Violate WhatsApp's Terms of Service or Commerce Policy
• Infringe on intellectual property rights
• Attempt to gain unauthorized access to our systems
• Use the service for any unlawful purposes

5. WhatsApp Integration

Our service integrates with WhatsApp Business API through Meta. By using our platform:

• You agree to comply with WhatsApp's Terms of Service
• You acknowledge that WhatsApp may suspend or terminate your access
• You understand that message delivery is subject to WhatsApp's policies
• You are responsible for obtaining proper consent for messaging

6. Subscription and Payment Terms

Our service operates on a subscription basis:

• Fees are charged monthly or annually as selected
• Payments are processed through Paystack
• Subscriptions auto-renew unless cancelled
• Refunds are subject to our refund policy
• Price changes will be communicated in advance

7. Service Availability

While we strive for high availability, we do not guarantee uninterrupted service. We may:

• Perform scheduled maintenance with advance notice
• Experience temporary outages due to technical issues
• Be affected by third-party service disruptions (WhatsApp, Meta)
• Suspend service for violations of these terms

8. Intellectual Property

The Pipinstallsofi platform and its original content are and will remain the exclusive property of Pipinstallsofi. The service is protected by copyright, trademark, and other laws.

9. Limitation of Liability

To the fullest extent permitted by law, Pipinstallsofi shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our service.

10. Termination

Either party may terminate this agreement at any time. Upon termination:

• Your access to the service will be immediately suspended
• You remain liable for any accrued charges
• We may retain your data according to our privacy policy
• You may request data export before account deletion

11. Contact Information

For questions about these Terms of Service, please contact us at:

12. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of the service constitutes acceptance of the modified terms.